Effective Date: [MAY 1, 2025]

Welcome to Stella James. This website (the “Site”), operated via Webflow (content and design) and Shopify (order processing and transactions), is owned and maintained by Stella James (“we,” “our,” “us”). By accessing or using the Site, you agree to be legally bound by these Terms of Use. If you do not agree, please discontinue use immediately.

1. USE OF SITE

You agree to use this Site for lawful purposes only. Stella James reserves the right to terminate access, refuse service, or cancel orders at our discretion if we believe a user’s conduct violates applicable laws or is harmful to our interests.

We may, without prior notice, update or change the Site and its content. Your continued use of the Site constitutes acceptance of any modifications to the Terms.

2. PRODUCT INFORMATION & ORDERS

All products listed are subject to availability and may be withdrawn at any time without notice.

We strive to ensure product descriptions, images, and pricing are accurate. However, in rare cases, errors may occur. Stella James reserves the right to correct errors and to refuse or cancel any order placed at an incorrect price or with incorrect product information.

All orders placed through Shopify are subject to acceptance and availability confirmation.

3. PRICING & PAYMENT

All prices are listed in [Insert Currency] and exclude shipping, applicable taxes, customs, and duties. Payments are processed securely via Shopify. We accept all major credit cards and additional payment methods as offered during checkout.

Your payment information is encrypted and processed securely. Stella James does not store credit card information.

4. SHIPPING & DELIVERY

Please refer to our Shipping Policy for more details.

5. INTELLECTUAL PROPERTY

All content, including but not limited to logos, designs, text, graphics, images, product photography, and overall website design, is owned by Stella James or its licensors and is protected by intellectual property laws.

No content from this Site may be copied, reproduced, distributed, or used without prior written permission.

6. DISCLAIMER & LIMITATION OF LIABILITY

The Site and all products are provided “as is” and “as available,” without any warranties, express or implied.

Stella James shall not be liable for any direct, indirect, incidental, or consequential damages resulting from use of the Site, including but not limited to loss of data, profits, or business interruption.

7. GOVERNING LAW

These Terms of Use are governed by the laws of the State of New York. Any disputes shall be subject to the exclusive jurisdiction of the courts of New York, NY.

8. CONTACT

For questions about these Terms of Use, please contact us:

[Insert Contact Email]

[Insert Mailing Address]

‍

‍

RETURNS & EXCHANGES POLICY

Effective Date: [Insert Date]

All Stella James jewelry is made-to-order and crafted with care. For this reason, all sales are final.

1. FINAL SALE

• All purchases are non-refundable and non-returnable.
• No exchanges will be accepted.
• Custom, personalized, and engraved pieces are not eligible for cancellation or return.

2. DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective:

• Contact us within 5 business days of delivery at [Insert Contact Email].
• We will evaluate and assist with a repair or replacement if appropriate.

3. CONTACT

For questions about your order or to report an issue, contact us at:

[Insert Contact Email]

[Insert Mailing Address]

‍

‍

SEO & GOOGLE / PRIVACY COMPLIANCE METADATA

For Meta Titles + Descriptions (for site pages + legal pages)

Terms of Use (Meta Title)

Stella James | Terms of Use

Terms of Use (Meta Description)

Please review the terms and conditions governing your use of Stella James’ website and services. Updated policies on purchases, usage, and legal notices.

Privacy Policy (Meta Title)

Stella James | Privacy Policy

Privacy Policy (Meta Description)

Learn how Stella James collects, uses, and protects your personal data. We respect your privacy and are committed to safeguarding your information.

Returns & Exchanges (Meta Title)

Stella James | Returns & Exchanges Policy

Returns & Exchanges (Meta Description)

All Stella James jewelry sales are final. Learn about our policy on final sales, damaged goods, and customer support.

‍